Frequently Asked Questions

We supply a wide range of premium refrigerants, including R134a, R410A, R404A, R407C, and R22. These are widely used in automotive air conditioning, commercial refrigeration, residential HVAC systems, and industrial cooling.

Yes, absolutely. All of our refrigerants are sourced from regular, certified factories and meet industry-standard purity levels ($\ge$ 99.9%). We do not blend or dilute our products with inferior gases.

We strictly enforce a "No Short Weight" policy. Every single cylinder is automatically filled and double-checked by high-precision digital scales at the factory line, ensuring you receive the exact amount of gas you paid for.

We only offer 100% pure, factory-fresh virgin refrigerants in brand-new, factory-sealed cylinders to ensure maximum performance and system longevity.

All cylinders from our certified partner factories are equipped with heavy-duty safety valves and factory-sealed caps. They undergo strict pressure-retention tests before leaving the assembly line to completely eliminate the risk of slow leaks.

Yes, you can. Our products strictly adhere to standard international purity specifications. They are ideal for both standard budget setups and high-end, sensitive commercial cooling systems without causing clogging or efficiency drops.

Our store is open to everyone. Whether you are an individual customer, a technician, a repair shop, or a commercial business requiring refrigerant, you are welcome to shop here—though please note that proof of EPA certification may be required for purchase when applicable.

 Registration is incredibly quick and simple. You only need to provide your email address to create an account and start browsing.

 To ensure successful delivery, you just need to fill in your detailed shipping address, contact phone number, full name, and billing details during the checkout process.

Yes, you can freely browse our store and mix different refrigerant models in one single transaction according to your practical needs.

We accept all major secure payment options, including PayPal, credit cards, AlphaPay, as well as Bank Wire Transfers (T/T) for large wholesale operations.

You can modify or cancel your order at any time up to 24 hours before the shipment leaves our warehouse. Simply send us an email or drop us a message via our on-site customer service chat.

We offer flexible ordering. While you can buy smaller batches directly from our site, we provide deep volume discounts starting at 50 cylinders . Please contact us for custom wholesale rates.

Yes, we support mixed orders. You can combine R134a, R410A, and other gases on a single pallet to maximize your inventory while saving on shipping.

Yes, our sales team can provide formal Proforma Invoices (PI) and customized commercial quotes for large-scale procurement.

A single online checkout can only process one shipping address. If you need to supply two different locations, please place separate orders or contact our team via the on-site messenger to coordinate custom logistics.

Yes, a significant portion of our business involves supplying local US distributors with reliable, high-purity stock for resale.

For bulk pallet orders, please don't hesitate to reach out to our team via email or our on-site live support. We can check our live US warehouse inventory and provide a customized wholesale invoice with optimized tier pricing.

We maintain fully-stocked local warehouses right inside the United States. Because your goods are already local, delivery takes only 3 to 5 business days.

None at all. We believe in total transparency. Once you register with your email, you instantly get access to our store. The price you see is what you pay, with no hidden screening processes or delayed verification.

Yes, as soon as the carrier picks up your order from our US warehouse, we will email you a tracking number or Freight Bill of Lading (BOL) so you can monitor the shipment.

Yes, we do! We offer 100% Free Shipping across our store, and there are absolutely no hidden or extra liftgate fees for standard local deliveries.

Cfluor supplies a selection of refrigerants for commercial, residential, automotive, and industrial applications. Product availability may vary by region and order quantity.

Please inspect the shipment before signing the driver's receipt. If there is visible damage, note it on the BOL, take clear photos/videos, and contact our customer service team immediately.

No, you do not. Since our inventory is already imported and safely stored in our US warehouses, it functions just like a domestic purchase—no customs clearance required for you.

We offer a 30-day return & refund window from the date of delivery. Due to federal transport safety regulations governing compressed gases (hazmat), please review our policy details below:

• Damaged, Defective, or Incorrect Items: If your package arrives damaged, leaking, or with an out-of-box defect, please contact us within 30 days of delivery with your order details and photos/videos of the issue. Upon verification, we will issue a full refund or send a free replacement. To maintain transportation safety, you are not required to ship hazardous compressed cylinders back to us.
• Unopened & Unused Cylinders (Buyer Reason): If you wish to return an unopened cylinder in its original condition within 30 days, please contact our support team first to receive hazmat-compliant shipping instructions and an authorized return label.

Cancellations: Orders can be canceled for a 100% full refund anytime before shipment leaves our US warehouse.

We back our products 100%. If you suspect an issue, please place the factory-sealed, unused cylinder on a calibrated scale, take a photo showing the weight, and send it to us for a prompt solution.

You can download the full SDS documentation for all our regular factory gases (R134a, R410A, etc.) directly from the product detail pages or by contacting our team.

Yes, all cylinders are manufactured by standard, regular factories and undergo strict automated pressure and leak testing before being filled to ensure they are safe for transport and storage.

Store cylinders in a dry, well-ventilated space away from direct sunlight, open flames, and high temperatures (< 5°C or 122℉). Always keep them secured upright.

If we accidentally pack the wrong gas model, please contact our support team within 48 hours of delivery. We will immediately arrange a replacement shipment from our nearest warehouse